Business Intelligence Administrator
Franklin, WI
5 month contract
Job Description
The individual will function as a subject matter expert for business intelligence tools administration and service operations. This involves performing incident and problem resolution, standard service requests, infrastructure monitoring and alert response, and consultation with application support and development staff. The individual will be part of a 24x7 on-call rotation. Cell phone contact information is required.
Additional requirements and responsibilities include:
• Deep experience with SQL Server Reporting Services (SSRS), Business Objects, Actuate, and Informatica PowerCenter
• Experience with other SQL Server Business Intelligence tools (SSAS, SSIS, SharePoint)
• Ability to identify and correct gaps in standard operation procedures and checklists
• Competency in ITIL processes: Incident, Problem, Knowledge and Change Management
• Competency in Root Cause Analysis and Cause Mapping
• Coaching team members toward a functional understanding of Business Objects, Actuate, Informatica PowerCenter, and SQL Server Reporting Services (SSRS)
• Ability to assess varying types of incidents and determine appropriate subject matter experts to involve when necessary
• Basic scripting knowledge: SQL and unix shell
• Basic awareness of other infrastructure technologies – for example, WebSphere, database management systems, unix and windows server administration, storage, or data networking.
• Awareness of Service Management target metrics
• Experience with software migrations, and installation of patches and updates
Job Requirements
The following skills, while not required, are also helpful:
• Ability to learn new technologies with limited direction
• Ability to effectively communicate issues and solutions across all levels of the organization
• Ability to manage infrastructure projects such as patching cycles and migrations
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