Operations /Recruiting Manager position w/exp w/Pharma Recruiting -for Kelly OCG - Princeton, New Jersey#FLX140-13
IT’S MORE THAN A JOB! KellyOCG, a division of Kelly Services is looking for an individual who has experience of successful and strategic management of a team of recruiters.
Position Description
The Operations Manager has responsibility for the successful and strategic management of a team of recruiters and is ultimately responsibility for achieving and exceeding recruiting goals/service level agreements (SLAs) for the client program.
Responsibilities
• Manage and lead a team of Recruiters
• Anticipate needs and allocate recruiting resources and requisition loads to ensure a high level of customer service to HR and hiring managers.
• Monitor and measure the satisfaction of clients in order to respond to escalated client concerns and be proactive about preventing future issues
• Act as a consultative business partner by knowing the labor market and the client’s business industry in order to provide exceptional recruitment consulting strategies
• Coach and counsel recruiters on sourcing techniques, recruitment strategy, process administration and their own consultative ability
• Develop the recruiting team into expert consultants and inspire them to exceed targets
• Work within and manage the recruiters in a metric-driven environment
• Drive continuous process improvements in a demanding and rapidly changing business environment
• Audit the teams’ metrics, process adherence and administrative compliance, including OFCCP
Desirable Qualifications and Experience
Technical
• Expertise in using advanced search techniques in order to mentor and guide a team of Recruiters
• Identifies and generates talent through networking and creative sourcing methods
• Expertise in developing and presenting recruitment strategy plans to high level customers
• Solid business knowledge in multiple industries and effective business acumen at all levels within a client organization
• Effectively manage a large team of recruiters
• Experience and success managing to metrics in the recruiting environment
Professional
• Ability to work in a fast paced, intense work culture and have the ability to adapt to constant changes and competing priorities
• Demonstrated ability to mentor and guide a large team or Recruiters: those who may be onsite, offsite or working virtually
• Demonstrated ability to build client relationships with client contacts at all levels of an organization
• Exceptional communication, interpersonal, consultative & negotiation skills
• Knowledge of applicable employment laws
• Accurate data capture & timely reporting on key staffing metrics
• Results driven and deadline-oriented
• Effectively work with the Operations Director to drive team results while ensuring quality of delivery
Experience/Education
• Required: 5+ years recruiting experience; including proactive/passive sourcing experience
• Corporate recruiting, RPO recruiting or agency/executive search recruiting experience
• 2+ years Pharmaceutical Recruitment Experience
• Required: 1+ years managing Recruiters
• Bachelor’s Degree strongly preferred
KELLY Services
About Kelly Services®
Kelly Services, Inc. (NASDAQ: KELYA) (NASDAQ: KELYB) is a leader in providing workforce solutions. Kelly® offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Serving clients around the globe, Kelly provides employment to more than 560,000 employees annually. Revenue in 2012 was $5.5 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn, and Twitter. Download The Talent Project, a free iPad app by Kelly Services.
We are authentic, the industry founder. We believe in relationships, not transactions. We value teamwork, realizing that we are stronger together than as individuals. We take seriously the promises we make. We are passionate, dedicated and driven to excel. With us it has never been about being the biggest. It has always been about being the best and doing the right thing.
At our core, we are a community. Each day we welcome into our community the varied talents of all people who embrace our culture of service, teamwork and integrity. We offer the opportunity to work with the best companies in the world, and to make a difference in the communities in which we live and work.
We foster an inclusive environment where people are engaged and succeed. A passion for people drives our focus on long-term growth, learning and development. We create a world of opportunities for those with varied talents and a drive to excel. When our people succeed, we succeed.
Visit Kelly Services at www.KellyServices.com
Remember to tell them you “heard about it from TheRuthieList”
Apply online at: http://kelly.force.com/ocgcareers/apex/ts2__JobDetails?jobId=a59800000008QmvAAE
Kelly Services is an equal opportunity employer committed to employing a diverse workforce.
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