Please direct your responses to: hr@icg-sj.com
Location:
Fremont, CA
Description:
We're looking for a technical writer with networking experience to develop user guides, online help and other documentation to facilitate product use for both internal and external audiences.
Responsibilities:
*Learn product configurations and quickly assimilate complex technical information to write system and support documentation.
*Develop high-quality documents that can be understood by technical teams, external users and customers.
Complete assigned tasks by specified deadlines and deliver documents on schedule.
*Work closely with SMEs, document reviewers and functional teams to clarify information, identify deficiencies, resolve issues and improve documentation.
*Manage documentation assignments from initial request through publication with minimal supervision.
*Adhere to standards and procedures for project reporting and documentation.
Requirements:
*5 years experience writing technical documentation in a production environment.
*BS/BA degree.
*Proven track record of researching and writing excellent user documentation.
*Experience driving the document review and approval process.
*Ability to understand complex technical concepts and communicate them to the specified audience.
*Ability to understand programming code examples.
*Good analytical, problem solving and interpersonal skills; effective and flexible team player.
*Strong organizational skills; attention to detail; ability to manage multiple, competing priorities in a fast-paced, constantly changing environment.
*Working knowledge of the following applications: FrameMaker, RoboHelp, Adobe Acrobat, Microsoft Office (Word, Excel and PowerPoint) and graphics software preferred.
*Experience using UNIX environments, scripting languages, developer tools and version control systems preferred.
*Experience writing technical documentation for data storage systems preferred.
*Experience writing technical documentation for file system-based technologies preferred.
Duration:
Approx. six (6) month full-time contract, can be extended.
Compensation:
Open, DOE; you MUST send your annual salary requirements along with your resume.
To Apply:
Submit your resume, in Microsoft Word format, along with a cover letter explaining why you're a good fit for this position, to: hr@icg-sj.com.
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