Thursday, May 1, 2014

[KITlist] Sr. Demand Programs Operations Mgr (Redwood City, CA)

 

Please direct your responses to: http://www.stage4solutions.com/careers.html

We are looking for a Sr. Demand Programs Operations Manager to work for a global data center hosting provider in Redwood City, CA. The Sr. Demand Programs Operations Manager will be responsible for working with global marketing, sales and IT teams to manage the strategy, execution and reporting of marketing programs within the client's Marketo and Salesforce.com systems.

This is a 40 hours per week, one year project (potential contract to perm opportunity), working onsite at the client's offices in Redwood City, CA. This is a W-2 role as a Stage 4 Solutions' employee.

Responsibilities:
�Work with marketing teams to develop and implement marketing program design, development and execution governance processes and procedures
�Develop and maintain a set of best-practice standards for gathering marketing program execution requirements that follow the set-up of the architecture within the marketing automation (Marketo) and sales automation (SFDC) systems
�Develop and maintain digital templates (emails, landing pages, banner ads, etc.) within the marketing automation platform
�Manage ongoing assessment of processes and procedures and identify areas of concern and continual improvement
�Directly manage the design, development, execution and measurement of regional demand generation and lead nurturing programs
�Design and actively manage a set of agreed-upon service level agreements (SLAs) for program execution and quality assurance
�Manage a set of 3rd party vendors in to assist in program execution within the marketing automation platform
�Manage and distribute program reporting to all key stakeholders; analyze performance data with the goal of making improvement recommendations
�Actively manage the flow of leads through the lead lifecycle (capture, nurture, score, distribute, close)
�Work closely with regional marketing teams in capturing leads from across all marketing activities (digital, local events, tradeshows, etc.) and loading in to Marketo
�Partner with regional sales teams in managing the lead flow from marketing to sales
�Develop and manage a set of agreed-upon service level agreements (SLAs) for lead feedback from sales (invalids, nurture, recycle, etc.)
�Monitor and provide ongoing optimization support for lead qualification thresholds (lead scoring and distribution)

Requirements:
�7-10 years� experience in B2B marketing operations / demand generation environment
�2-4 years of experience with Marketing Automation and SFA tools; experience with Marketo and Saleforce.com is highly desired
�5+ years� experience working in a global company and coordinating and aligning work in a multi-national environment
�Proven ability to build and manage a shared demand waterfall with sales utilizing Sirius Decisions methodologies
�Extensive experience in working with sales, sales operations, marketing, and IT teams in developing and implementing processes, business requirements, and systems
�Expertise with Microsoft Office applications; strong familiarity with HTML for creating landing pages and emails to support campaigns
�Bachelor�s Degree required; MBA preferred

Please submit your resume to our network at http://www.stage4solutions.com/careers.html (please apply to the Sr. Demand Programs Operations Mgr position).
If the above link does not work, pls cut and paste the URL into a browser window.

Please feel free to forward this opening to others you think may be interested.



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