Please direct your responses to: http://ch.tbe.taleo.net/CH05/ats/careers/requisition.jsp?org=CRAWFORD&cws=1&rid=711
Crawford Group (www.crawfordgroup.com) is seeking a Social Media Community for creative software. The Community Manager is responsible for day to-day management of multiple corporate social channel properties including, but not limited to, Facebook, Twitter, YouTube, Linked In, blogs, Instagram and Tumblr. You will be authoring, monitoring and replying to content in these channels,as well as authoring blog posts on a regular basis. Social Media is an ever moving, fastpaced environment, and the ideal candidate will need to be nimble in reacting to the changing landscape. A background in communications and writing, as well as an understanding of the creative professional community is required; a background in creative/graphic design is desired. The ideal consultant has strong interpersonal skills, is proactive, efficient and excels at managing multiple/concurrent projects.
Specific responsibilities include:
* Daily management for social properties, including but not limited to Facebook,Twitter,YouTube, LinkedIn, blogs, Instagram, Tumblr
* Contribute to strategic plans for multiple launches; assist in identifying segment goals and developing and delivering focused social media plans, quarter over quarter
* Conduct daily content research to understand community preferences and appropriate content for each page; initiate ways to profile customers and cater strategy
* Monitor blogs and alerts and deliver context-specific content appropriate to each channel property; monitor Q & A on all channels, collaborating with customer support teams
* Look for opportunities to grow social media following by participating in online conversations on other industry properties (blogs, forums, etc.)
* Partner with Sr. Social Media Strategist to develop and initiate programs with internal key stakeholders and industry specialists
* Track metrics including growth, impressions, and sentiment on all pages; deliver quarterly review presentation detailing review and assessments for each channel
* Attend weekly team meetings to review corporate social strategy and provide team updates
Skills:
* Must have a solid foundation/understanding of marketing communications, with emphasis on social media
* 3-5 years' experience developing and implementing social media strategies and programs in a corporate or business environment
* Must have a journalism or writing background and the ability provide writing samples
* An understanding of the creative professional community is required; a background in creative/graphic design is desired
* Experience managing social properties for a brand, using Facebook, Twitter, blogs, LinkedIn and YouTube and working knowledge of other key platforms including but not limited to Flickr, Instagram, Tumblr
* Familiarity with creative software for web, video and design
* Strong quantitative analytical skills, especially campaign analysis and online analytics tools
* Working knowledge of Search Engine Optimization (SEO) concepts preferred
* Ability to multitask and work under pressure
* Bachelors' degree in Journalism, Design, Advertising, Digital Marketing, Social Media or Communications
Rate: D.O.E. as a w2 employee of Crawford Group
Location: 3 days per week onsite at client's office in San Francisco, CA, remainder offsite/remote/WFH. No phone calls, please.
Hours/Duration: Full time, ASAP - ongoing
Interested? Please create a profile and upload your resume in Word format to:
http://ch.tbe.taleo.net/CH05/ats/careers/requisition.jsp?org=CRAWFORD&cws=1&rid=711
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