Hi Folks,
If you are interested please follow these INSTRUCTIONS:
1) --> Please respond with the SR number in the subject line.
2) --> Match your skills to the skills listed at the bottom of this message.
.......I do need to know each of the skills listed as to:
************* Your level (Entry, Intermediate, Expert)
************* Date last used in the format mm/dd/yy ie 09/28/09
If there are less than 10 skills in the SR you can add additional skills up
to 10 total. [[[[ Give yourself every edge you can. ]]]]
3) --> Please provide the hourly W2 rate which you are seeking. MUST HAVE.
4) --> Please provide DATE available.
5) --> Attach a current resume.
If you are interested in openings across the nation consider joining the
Yahoo group JimsJobs.
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CONTR 3 YR: SR 55139 - Systems/Technical Support; 10 Positions; Atlanta, GA
Street Address: 754 PEACHTREE ST NE
City: ATLANTA
State: GA
ZIP: 30308
Job Category: Telecom / Network Technician
Job Title: Systems/Technical Support
Resume Submittal Deadline: 09/24/2011
Start Date: 09/26/2011
End Date: 09/25/2014
Daily Start Time: 9:00 AM
Daily End Time: 6:00 PM
Number of Positions: 10
Project Name:
Unified Communications Tier 1
Project Description:
(What project will the NPW be working on?)
Real time Tier 1 support for Unified Communications platform; Tier 1
functions include: Help desk, alarm monitoring, and fault isolation.
Job Description:
(What will the NPW do on that project?)
To be considered for this position a candidate must have:
Beginner level experience and certifications with Cisco Voice. Must have
experience in workings in that area
This position will provide Tier 1 support for ATT Unified Communication
network (VoIP).
Responsibility include helpdesk support, alarm monitoring, and fault
isolation.
Qualified candidate must be able to accurately capture customer and network
information into our ticketing system.
Candidate must have excellent customer service skills
Must be able and willing to work various shifts.
Must have EXCELLENT oral and written communication skills.
Required Tests and Certifications
Required Certifications:
Certification One: CCNA
Skills Inventory
Skill Experience Need
1) CCNA Voice Expert Required
2) Customer Contact skills Expert Required
3) Help Desk Ticket creation Expert Required
4) Flexibility Expert Required
5) Previous Helo desk exp. Intermediate Required
6) Oral and Written Communications Expert Required
7)
8)
9)
10)
In HIS Service,
Randy
Randall Eby
Talent Acquisition
Email: randy@prosoftpro.com
http://www.linkedin.com/in/randalleby
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Philippians 2:3-4 Do nothing out of selfish ambition or vain conceit, but
in humility consider others better than yourselves.
Each of you should look not only to your own
interests, but also to the interests of others.
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