Process Architect – Downtown Denver, CO
The Job: This is a Technical Position for someone who has the ability to communicate well with internal customers to access needs and recommend changes and processes to better the business and service. The person in this role will integrate business process management functional expertise and experience with business objectives to design and deliver practical business process driven solutions. The individual filling this role will plan and manage both redesign and incremental improvement projects and lead business process improvement team. The process architect facilitates process teams through complex problem solving or process improvement, modeling the use of LEAN, Six Sigma or similar improvement methodologies. The person in this role will facilitate the documentation, monitoring, and analysis of processes while providing direction to other staff to develop appropriate process documentation and measurements systems, respectively. The Process Architect will apply systems to address people, process, systems and structural needs. The person in this role will partner with project sponsors and company management to plan, prioritize, and manage process improvement projects while adhering to the company’s project methodology and quality assurance guidelines; communicate recommended various team members. The Process Architect will recommend improvements in processes, people, systems and structures, to reduce waste and continuously improve performance. This role is responsible for facilitating and coaching staff members and functional process practitioners in the use of standard business process improvement techniques and tools to improve individual or team performance.
Requirements: Experience in modeling business processes using a variety of tools and techniques; Advanced knowledge of and ability to perform analyses such as, GAP analysis, process mapping, root-cause analysis, risk analysis and requirements gathering ; Proven track record delivering innovative business process ideas as well as savings delivery through processes; Experience with identification of redundant processes and synergies between various interdependent processes with the achievement of financial results; Ability to identify, analyze and resolve cross-functional problems related to business processes; Excellent communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications ; The person filling this role MUST BE a team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus; Bachelor’s degree or higher in relevant field is REQUIRED (with no exceptions (experience CAN NOT be considered in lieu of a 4-year college degree). 5+ years experience in process architecture; Preference will be given to candidates with experience in Service, Renewal or Support Sales. Understanding of LEAN or Six Sigma Processes/methodologies. Strong skills in MicroSoft office suite, VISIO and SharePoint. Written and oral English communication skills ARE required.
US CITIZENS AND/OR GREEN CARD HOLDERS ONLY CAN BE CONSIDERED FOR THIS POSITION. NO EXCEPTIONS AND NO THIRD PARTY AGENCIES.
Should you be interested in the above-listed position, please email a clean copy of your resume (Word format preferred) to jackie@sorcesolutions.com along with 3-5 available times for a telephone prescreening (30 minutes maximum). In order to ensure a response within 48 hours, please be sure to include the position title in the subject line of your response message.
Should you not be interested the above listed position but know of someone who may be - please feel free to forward this message and please let us know who referred you to ensure the referral program is paid as planned. For other positions, check out our website listings at www.sorcesolutions.com.
If you are looking for a new position and have not sent us an updated resume within the last 6 months - please do so. Having the most up to date information will allow us the opportunity to match you to new/approved positions as soon as they open!
Jacqueline M. Sorce
Owner/President - Sorce Solutions, Inc.
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