Please direct your responses to: applicants@icg-sj.com
International Consulting Group Marketing (www.icgmarcom.com), located in Silicon Valley, is seeking a well-qualified Senior Program Manager, Digital Services consultant for our leading High Tech client. Seeking candidates that thrive in a fast-paced, collaborative, and broad cross-functional team environment.
Location: Primarily onsite at Client HQ. South S.F. Bay Area/Silicon Valley.
Consultant Pay: Depending on experience.
Duration: 1 year plus.
Description: Requires a Senior Program Manager, with Digital/Web Operations expertise and Marketing experience to be the central point of contact for two large online marketing and social media teams, as well as the internal stakeholders they service. The winning candidate will be responsible for collaborating on, and planning for the final-build and launch of an extensive new corporate digital solutions/web services model. Will continue with the ongoing leadership, management, refinement and optimization of the web services portfolio and teams' efforts.
Responsible for working with team directors/leads, web project managers, online marketing, social media marketing, and their marketing communications stakeholders. Must excel at large-scale cross-functional advising, leadership, program management and teamwork, and independent contribution.
MUST HAVE:
• 10 plus years of combined operational and marketing management including at least 5 years of broad digital/web services operations leadership. Including with one or more enterprise company(ies).
• Successful track record owning, promoting and managing marketing/services operations and programs across large-corporate cross-functional and matrixed teams.
• Expert capabilities to manage a service organization's overall; extensive projects-mix and flow optimization, day-to-day prioritization, team and financial resource planning as well as ongoing process and work-flow improvement.
• Proven track record with operations leadership strategic planning, launching of new products/services, project management of large-scale initiatives and team activities.
• Proven expertise collaborating with teams to scope, disseminate plans, and guide ongoing delivery of services portfolio including the processing of service requests and SLAs.
• Exceptional analytical and data analytics abilities, and proficiency with Excel, MS project/similar, and backend tools for tracking, accountability, metrics and reporting.
• Background managing multi-million dollar organizational budgets and acting as liaison with finance.
• Strong leadership, interpersonal, presentation, written and verbal communication skills.
• Exceptional relationship management.
STRONGLY PREFER:
• Relevant digital/web agency experience.
• Working knowledge of Marketing, Marketing Communications, and/or Online Marketing across Digital, Mobile, Social Media and Web Campaigns.
• Internal communications expertise.
• BA/BS, in Operations, Marketing, and/or Internet/Digital Media certifications.
• MBA, PMI/PMP a plus.
Please submit your relevant cover letter/email text including "Senior Program Manager, Digital Services", and WORD-version Resume to: applicants@icgmarcom.com
Please note that no phone calls can be accepted.
Only local-S.F. Bay Area candidates will be considered.
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