Customer Service/Account Executive position -Atlas Roofing Corp. - Atlanta
Essential duties and responsibilities include:
* Entering, processing, managing and updating customer orders in the order entry system
* Sending confirmation to customers on all orders and advising customers and sales personnel of lead times as well as following up on job quotes to secure orders
* Interacting frequently with sales and plant personnel regarding incoming orders, customer needs, schedules and market demand
* Contacting architects and contractors and making decisions in competitive price situations by fielding technical inquires, and contacting appropriate personnel as necessary
* Managing confidential information and documents such as pricing information, manufacturing costs, rebates, and discounts
* Resolving invoice discrepancies by frequently communicating with the credit dept, field sales, and/or customer account payable
* Analyzing and determining most efficient method to resolve customer problems and complaints while providing customer satisfaction at minimum cost to the Company
* Assisting with administrative functions (sales reports, quotation reports, shipping schedule board)
* Traveling to other plants assuming same responsibilities as needed
Education and/or Experience
* Qualified candidates have a four-year degree in business, marketing or related field or four to five years of customer service experience
Other Skills and Abilities
* Excellent telephone skills, ability to multi-task, strong organizational skills, and proficiency in Microsoft Word and Excel are required.
Knowledge of PeopleSoft is a plus.
Instructions for applying for this position.
Send email toatlasroofingcorporation@gmail.com
or Go to website and apply
| Reply via web post | Reply to sender | Reply to group | Start a New Topic | Messages in this topic (1) |
