Please direct your responses to: http://hire.jobvite.com/CompanyJobs/Careers.aspx?c=qF99VfwC&v=1&page=Job%20Description&j=oTMvXfwR
Elance is the leading site for high-quality freelancers to find work, and for high-quality companies to build their flexible workforce anytime, anywhere. We are driving a revolution of how to work & and how to get work done. We are growing fast, both with the size of our team & our impact to the world. To continue and add to this momentum, we are looking for a Sr. Trust & Safety Analyst.
As our Sr. Trust & Safety Analyst, you will apply rigorous data analysis, model development and creative problem-solving to make optimized business decisions. In addition, you'll play a critical role working with the Product and Operations teams to tackle a range of Trust & Safety problems such as creating incentives and penalties for customers, improving fraud detection, crafting KPI dashboards, and building predictive risk models – just to name a few. Sound exciting? Keep reading.
In this role, you will:
•Analyze opportunities and track solutions through data collection and analysis methods to problem-solving
•Leverage predictive analytics and modeling to identify policy offenders
•Track key Operational metrics to ensure Trust & Safety enforcement/impact
•Work with the cross functional teams (Operations, Product) to translate requirements into technical specifications
•Develop, enhance, and maintain in house datasets & tools to optimize operations
To win in this role, you need:
•A deep passion for Elance. We are a unique company - we don't just sell something, we empower people around the world
•A highly analytical brain, with a customer-driven mindset
•At least 4 years of experience in a data analysis role
•Solid knowledge of Oracle, SQL (mySQL, mongodb, PL/SQL knowledge a plus), R, SAS, or equivalent
•Strong Excel skills (scripting, VBA skills or equivalent experience)
•Experience with statistical/data mining and data visualization tools
•Experience with fraud detection analysis
•Proven ability to work in a fast-paced environment and manage priorities across multiple simultaneous projects
•Demonstrated experience in analysis and presentation of results in a clear and effective manner (via stories and/or visualizations)
•A Bachelor's degree, preferably in Engineering, Mathematics, Computer Science
About Elance
Come work where people say "Happy Monday" and actually mean it (seriously, no joke).
A funny thing happens when your job is putting mile-wide grins on the faces of online freelancers and the businesses who hire them. You start to smile a lot yourself, knowing you're helping people live the dream and get great work done ASAP.
You see at Elance we're not just creating a revolutionary place for businesses to find, hire and work with online freelancers. We're also creating a fun place to work. And to keep the good times going strong we're always looking for amazing people ready to help the world work differently.
So check out our job openings in the Silicon Valley, San Francisco and Europe. Then join Elance as we change how the world works, and learn why around here TGIF means "This Gig Is Fantastic."
Visit us at www.elance.com.
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