Smart Services Engagement Manager at Cisco
Position:
Cisco Services is building a portfolio of differentiated "smart" service offerings to enable our customers & partners to run their networks & businesses with higher levels of availability, predictability and efficiency. Cisco Services seeks a motivated Engagement Manager to manage the end-to-end deployment of smart services and the controlled introduction of smart services to the market globally. This high profile initiative will drive a transformational business change in the way we approach services, and will help establish Cisco as a market leader in next-generation "smart" services. This is a unique opportunity to help impact the future of a technology giant!
The role requires a minimum of 10 years experience, including a strong Software & Managed Services background, strong Project and Program Management experience.
Job Responsibilities:
Manage the deployment of smart services deals that enhance the value prop and accelerate market adoption of Cisco "Smart" service offerings
Engages with BDM's and account teams in consultative role during pre-sales.
Define deployment project requirements and deliverables by working with stakeholders to confirm engagement deliverables and scope
Plans and directs activity definition and sequencing, project schedules/ milestones, deliverables, quality requirements and plans
Engages necessary Cisco and Customer/Partner resource as detailed in project plan
Track IB inventory from collection into, and throughout the Process phase of the project
Manage change requests for the IB inventory report structure to meet both individual and program requirements
Deliver IB Inventory report to Account Team and IB Core Management
Assists Corp BD and Product Management teams & Project Managers with developing and documenting lessons learned and creates project archives
Monitors and communicates progress of engagements to all stakeholders as required
Experience/Education:
Software, Managed Services and Product deployment experience
10+ years of experience in the software and managed services business
Creation & execution of templates for deployment of new solutions and scale them when needed
Strong Project & Program Management experience
Experience in driving & managing multiple functional and distributed teams
Background in Product Management is a plus
Consultative approach, stakeholder influence & management skills
Project Coordination & Organizational skills
Skills Required:
The successful candidate for this role will have proven expertise in the following areas:
Project management skills
Strong teamwork & interpersonal skills with a demonstrated ability to work with cross-functional teams
An ability to scan the internal landscape and learn rapidly through dialogs with various organizations
Strong business acumen
Direct experience with software & managed services business and operations
Ability to influence people across the organization to drive results
Outstanding written and verbal communication skills
Self-motivated, problem solver
Can-do attitude!
Ability to deal with ambiguity and adaptable to change
If you are interested and meet the qualifications for this position, please send your resume to karen@deloroconsulting.com.
Availability: Immediate
Location: San Jose/Bay Area
Duration: Open-ended Contract
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