Please direct your responses to: http://tinyurl.com/Working-With-CrawfordGroup
Crawford Group (www.crawfordgroup.com) is a managed consulting services firm targeting client organizations that are responsible for Marketing, Events and Communications. We are seeking an Account Manager to support our established Cisco account.
The Account Manager will be responsible for supporting the existing Cisco clients base and managing active consultants placed with our Cisco clients. Working closely with the Account Director, the Account Manager will support development of account plan(s) and drive programs to strengthen client relationships. As new opportunities arise, the Account Manager will create project specifications, interview, present and manage the consultant selection process and manage the consultants and process to ensure assignment delivery and client satisfaction. This role will also track to account penetration and client revenue targets.
Specific responsibilities: Work with Account Director to develop account plan: identify growth areas within Cisco account
Manage active consultants currently placed with Cisco clients: status reports, 1:1 meetings, guidance and mentoring
Drive finance necessities for active consultants: development of statement of work (SOW), tracking purchase order (PO), approving travel budgets, reviewing/approving expense reports
Manage internal finance tracking with Account Coordinator and Finance Manager Identify/respond to new opportunities within the Cisco account
Manage the consultant selection process: outline requirements, engage talent selection team, interview candidates, profile candidates to client, manage client interview schedule and client feedback
Drive onboarding of new consultants: provide input for offer letters, submit information to client for consultant access, ensure all required trainings are completed
Skills:
6-7 years of knowledge and experience with various marketing functions within an enterprise organization (e.g. marketing communications, event marketing, demand generation, field marketing, executive communications)
Prior Cisco experience (either as a permanent employee or consultant) is strongly preferred
An ability to create, manage, and deepen customer and consultant relationships through consistent connection and problem solving
Must have good relational soft skills and diplomacy for managing expectations and mentoring Cisco clients and consultants through changing business priorities
Professional savvy with broad business and management knowledge and experience; We are looking for a problem solver who responds creatively to challenges and is able to encourage others to identify possible solutions
Strong written and verbal communication skills; A solid familiarity with online business applications and the Microsoft Office Suite Service-oriented working style, ability to build and maintain relationships
BS in Business, Marketing, Communications or related field is required
RATE: D.O.E., as W-2 employee of Crawford Group; benefits available
LOCATION: Onsite in Campbell, CA. No phone calls, please; Local SF Bay Area candidates only.
HOURS/DURATION: Monday-Friday, standard business hours; permanent full-time employment. Potential to WFH/remote/telecommute, one day a week.
Interested? Apply online and upload your resume in MS Word format to: http://tinyurl.com/Working-With-CrawfordGroup
Posted by: KIT List Jobs <jobposting2@kitlist.org>
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