A challenging position in which I can apply my Information Technology Experience and Relationship Building expertise to contribute to the overall success of the company. Automatic Data Processing (ADP) 2007–Present Alpharetta, GA Implementation Consultant II § Serve as the primary functional and technical liaison between ADP and its clients. § Responsible for ensuring that the Time & Attendance software application is implemented on time, within budget, and per client specifications. § Responsible for maintaining high-profile client relationships and managing projects. Other activities include on-site visits, transitions, and upgrades to and from other applications. § Wide range of software, hardware & network support. Including Java, SQL, Enterprise eTime, Windows, and time clocks § Skills required: Strong consultative, analytical, and technical abilities to implement high-quality, sound solutions for new and existing clientele. § Promoted twice in five years Geek Squad 2006–2007 Alpharetta, GA Lead Technician § Troubleshooting wired and wireless network connectivity. Laptop and desktop hardware repairs, including hard drives, motherboards, memory and other hardware. Virus / Spyware removal. § On-Location support ranging from home users to small businesses. BJB Ventures 2005–2006 Lawrenceville, GA Website Manager § Managed websites for an internet catalog company. § Responsible for photographing, preparing and implementing products for other internet markets. § Trained in a range of aspects of the business including, processing orders and inventory management. § Responsible for implementing the inventory management system § Printer and Computer Repair |